Responsible Gaming 870 — Play Smart, Enjoy Safely
870 believes that healthy entertainment starts with awareness and self-control. We are committed to providing a fun yet safe environment for all users in Malaysia. This page offers the guidance and tools you need to play responsibly.
870's Commitment to Healthy Gaming
870 views responsible gaming as a shared responsibility between the platform and its users. As an online entertainment platform operating in Malaysia, we understand that gaming must remain a fun recreational activity — not a source of stress, financial hardship, or personal conflict.
We are committed to providing an environment that:
- Placing user wellbeing above platform profits as our top priority.
- Providing self-control tools that are easily accessible to all registered users.
- Maintaining a transparent approach to the risks associated with betting activities.
- Adhering to protection standards for vulnerable groups, including minors and individuals experiencing addiction.
- Encouraging users to seek professional help when needed, free from any stigma.
Gaming at 870 is meant for those who play by choice and within their financial means. If it starts to feel like a burden, we encourage you to take a step back and reassess your approach.
Do You Recognise the Signs of At-Risk Behaviour?
Gambling problems often develop gradually. Recognising the early signs is an important first step. Watch out for whether you or someone you know is showing any of the following signs:
- Spending more than you can afford on bets.
- Borrowing money to continue playing.
- Neglecting bills or basic necessities in order to fund deposits.
- Feeling anxious, irritable, or distressed when not playing.
- Hiding gaming activity from family or friends.
- Trying to "chase losses" by placing larger bets.
- Spending more time playing than originally planned.
- Neglecting work, family, or social responsibilities.
- Unable to stop playing even when you want to.
- Obsessively thinking about gaming strategies at all times.
- Believing that the "next big win" will solve all your problems.
- Viewing gaming as the primary solution to financial problems.
If you recognise two or more of the above signs in yourself, we encourage you to pause and make use of the self-control tools available on the 870 platform.
How to Set Healthy Time and Budget Limits
One of the most effective ways to enjoy a healthy gaming experience is to plan ahead. Here are some practical tips recommended by 870:
Set a Budget Limit Before You Play
- Decide on the maximum amount in MYR (RM) you are willing to spend before starting a gaming session.
- Think of this amount as a leisure expense — much like buying a cinema ticket or dining out — not as an investment you expect returns from.
- Once you reach that limit, stop playing for the day — hold yourself to the rules you set.
Limit Your Session Time
- Set an alarm or reminder before starting a session — whether that's 30 minutes, 1 hour, or whatever time limit feels right for you.
- Avoid playing when you are tired, emotionally stressed, or under the influence of alcohol — decisions made in these states often lead to unnecessary losses.
- Take active breaks between sessions — exercise, spend time with family, or pursue other hobbies to maintain a healthy life balance.
Track and Review Your Activity
Regularly review your deposit and withdrawal records in your 870 account. This helps you see your spending patterns objectively and make more informed decisions about your gaming activity going forward.
Self-Control Tools Available on the Platform
870 offers a range of self-control tools to help users manage their gaming experience more effectively. To enable any of the options below, please contact our support team at [email protected]:
Deposit Limit
You can set a daily, weekly, or monthly deposit limit in RM/MYR for your account. Once a limit is in place, the system will automatically decline any deposit that exceeds that amount. Limits can be lowered immediately, but increases are subject to a review period to ensure decisions are made consciously.
Cooling-Off Period
If you need a short break from the platform, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will be unable to log in or make any deposits. This option is useful when you feel that your gaming activity is starting to affect your daily routine.
Self-Exclusion
For users who need a longer break or wish to temporarily stop all gaming activity, self-exclusion is available upon request. The minimum exclusion period is 6 months. During this time, your account will be suspended and access fully blocked. Any eligible remaining balance will be processed in accordance with the relevant policy.
Protection of Minors and Family Responsibility
870 takes the protection of children and minors very seriously. Our platform is for users aged 18 and above only. Any attempt by an underage individual to access the platform is a violation of our Terms and Conditions, and the account will be closed immediately upon detection.
For parents and guardians, here are steps you can take to help protect your children:
- Keep your 870 account password away from children or underage individuals in your household.
- Use parental control software on shared devices to restrict access to online entertainment sites.
- Never leave a device with an active 870 account logged in unattended.
- Report to us at [email protected] if you suspect any account is being used by an underage individual.
870 also conducts age verification during registration and may request identity documents at any time to ensure all users meet the age eligibility requirements.
Getting Professional Help — There's No Shame in Asking
If you or someone you care about is struggling with a gambling problem, seeking professional help is the smartest and bravest step you can take. Problem gambling is a health issue that can be addressed with the right support.
Signs That Professional Help Is Needed
- You are unable to stop playing despite having repeatedly intended to do so.
- Gambling problems are beginning to affect your relationships, work performance, or physical and mental health.
- You feel hopeless, severely distressed, or are experiencing troubling thoughts as a result of gambling-related financial pressure.
Support Resources in Malaysia
Several organisations in Malaysia offer confidential, professional support for gambling problems and mental health concerns:
- Talian Kasih 15999 — a national helpline for social and family issues, including addiction.
- Ministry of Health Malaysia (MOH) Mental Health Helpline — for psychological support and specialist referrals.
- Public health clinics and government hospitals across Malaysia offer affordable psychiatric and counselling services.
870 can also be reached at [email protected] to help you activate self-exclusion options or manage account closure for responsible gaming reasons. We will not question your decision — your safety and well-being come first.